Privacy Policy
Last Updated: August 25, 2025
Resume Analyser (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://resumeanalyser.com/ and use our services (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our Services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Services includes:
Personal Data
Personally identifiable information, such as your name, email address, and any other information you voluntarily provide through our forms (e.g., in the “Comments” section), when you register for an account, participate in paid services, or contact us.
Resume and Job Description Files
When you use our Resume Review, JD Alignment Review, or Mini Review services, you will upload your resume file and, for JD Alignment, a job description file. These files contain sensitive personal and professional information.
Usage Data
Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services. This data is primarily used for site analytics and improving service performance.
Payment Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our paid services. We primarily use third-party payment processors (like PayPal) and do not store sensitive payment card information on our servers. Information related to your PayPal transactions, such as the paypal_order_id, is collected to verify payment.
reCAPTCHA Response
To protect our services from spam and abuse, we implement Google reCAPTCHA, which collects hardware and software information, and sends that data to Google for analysis.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
- Provide and manage our Services, including processing your resume and job description files to generate analysis.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Send you administrative emails, such as initial confirmation emails, updates regarding your service requests, and security alerts.
- Log submission details for administrative purposes, including paypal_order_id, coupon applied, and IP address.
- Improve the efficiency and operation of the Services.
- Monitor and analyze usage and trends to improve your experience with the Services.
- Request feedback and contact you about your use of our Services.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Comply with legal obligations and enforce our terms, conditions, and policies.
3. How We Share Your Information
We are committed to not sharing your personal data with external parties beyond what is necessary to provide our services. This means we do not sell, rent, or lease your personal data to third parties for their marketing purposes. Your information may be disclosed as follows:
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including PayPal for payment processing, file hosting, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and only use it for the purposes for which it was provided.
- PayPal: Payment information is directly processed by PayPal. We only receive confirmation of payment and necessary transaction IDs.
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Business Transfers
If we or our assets are acquired or undergo a business transition (e.g., merger, acquisition, or sale of assets), your information may be transferred to the new entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal data.
4. Data Retention
We retain your personal data and uploaded files for 30 days after your service request is completed. After this period, your data will be securely deleted or anonymized from our servers. This duration allows us to address any follow-up queries or technical issues related to your service request while respecting your privacy.
5. Your Data Protection Rights (GDPR & CCPA)
Depending on your location, you may have the following data protection rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details below.
6. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
7. Security of Your Data
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
8. Advice on Uploading Documents
Users are strongly advised to exclude or anonymize highly sensitive personal information from their resume and job description files before uploading them to our Services. This includes, but is not limited to, government identification numbers (e.g., driver’s license, social security number), bank account details, credit card numbers, and any other data that you do not wish to be processed or stored. While we take measures to protect your data, minimizing the amount of sensitive personal information you share is always a best practice for your own security.
9. Links to Other Websites
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Resume Analyser
Email: contact@resumeanalyser.com
